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All maintenance and repair of scientific laboratory and on-line
instruments.
calibration ,
instrument
set-up, demo and
training faculty
available in all
the three
branches. highly
professional and
manufacturer
trained
engineers are
available. on
site visit and
training apart
from
commissioning is
also available
with us. Most of
the required
spare parts
available and
accomplishment
of work order
within 24-48
hours.
Product
quality,good
operation/procedure
training and
Instrument care
and maintenance
are the key
factors for a
perfect
analysis.Thats
why we had our
manufacturer-trained,knowledgeable
and experienced
Technical
support staff
through our 3
branch offices
kingdomwide to
provide customer
service
assistance to
ensure that our
supplied
instruments
meets standards
for an accurate
analysis and
economical
maintenance and
repair,as we are
specially
considering our
customer's
investment
involved.
Instrument
Service
With this range
of
Internationally
known brand
names,we also
represents their
Service Center
locally in
conjunction with
our supplier's
Technical
support staff
which are always
available for
prompt and
immediate
Technical
advise.
Our Technical
Support staff on
our 3 branch
offices Service
Centers will
handle your
specific
questions and
make application
recommendation
through
phone,fax or on
our email
address
especially for
Technical
support
requests.
(please see
contact)
We also offers
on-site
Laboratory
Instruments set
up aside from
commissioning.
Replacement
Parts & Repair
Services
Availability of
replacement
parts is also
one of our major
priorities to
eliminate the
time consuming
process of
ordering
customer's
required
replacement
parts from our
supplier abroad
and to keep
customer's
instrument
operational with
minimum downtime
of repair.We
also provide
on-site services
on selected
instruments.We
also offers
services on a
parts and labor
basis.Repair
cost estimates
are provided
upon request.
Calibration
and
Certification
As the
technology
advances
rapidly,most of
our supplied
instruments are
computer
dependent in
terms of
calibration as
well as analysis
data transfer
from the
Instrument to a
personal
computer.We also
offers this
Instrument set
up on site to
capture data
from the
instrument and
store it in text
files or in a
spreadsheet
format for
reporting.
To meet
customer's ISO
and metrology
related
requirements as
well as to
verify proper
operation and
accuracy of
serviced
instrument,we
provide
Certificate of
Instrument
Performance,Certificate
of Analysis for
the standards
used for
accuracy
check,Certificate
of Conformance
for standard
equipment used
for
calibration,Computer
print-out of
Test Analysis
data and
verification
sticker.
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